Shipping Policy

DUE TO COVID-19 MAY CAUSE SHIPPING DELAYS
 
Questions regarding orders must be sent to info@themadisynmarie.com
Please include your name and the order number.
Please allow 24-72 hours for your order to be processed
Please allow 3-7 business days for order processing & fulfillment
Expected delivery 1-3 business days

INCORRECT SHIPPING INFORMATION:
Please verify that your shipping address is correct before completing your order. You may be subject to reshipping fees if reshipping becomes necessary due to inaccurate shipping information provided by buyer.

No reshipping will take place until first shipped item is returned to the company.

 If a package is returned to THE MADISYN MARIE COLLECTION LLC due to an incorrect/incomplete shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost.  THE MADISYN MARIE COLLECTION LLC is not responsible for packages delivered incorrectly or lost due to incorrect/incomplete shipping information provided by the buyer. No refunds will be provided if any parts of the address are incorrect.

LOST OR STOLEN PACKAGES:
THE MADISYN MARIE COLLECTION LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. THE MADISYN MARIE COLLECTION LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

DAMAGED OR DEFECTIVE PRODUCTS
Damaged or defective products may be returned for replacement only. No Refunds.
Email us info@themadisynmarie.com
Please submit photo images of the damaged or defective product.